Team Collaboration Software

Salesforce (NYSE: CRM) — Q2 FY2027 Post Earnings

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Post earnings note company quarterly analysis

Operations

Q2 2027
Q2 Revenue ↑ 10.8% YoY $11.35B
Segments
Subscription and support 95.4%
Professional services and other 4.6%

Key Earnings Driver

Data 360, Headless Platform, and Other Subscription and support revenue increased 11.7% year over year to $10.820B. Within Subscription and support, Agentforce Apps revenue increased 7.6% to $7.193B, Data 360, Headless Platform and Other revenue increased 20.3% to $3.618B. Professional services and other declined -3.8% to $525M. Management cited strong momentum in Agentforce Apps and Data 360, bolstered by the acquisition of Informatica.

Key Operating Metrics¹

METRIC

STATUS

Subscription and support↑ 11.7%

Agentforce Apps↑ 7.6%

Data 360, Headless Platform, and Other↑ 20.3%

🟢 Scaling

Key Financial Metrics

Gross Margin 76.65% -1.4 pp YoY
Backlog / Revenue 295.3% 2.95x Qtr Rev
CapEx Intensity 1.51% 0.01x Revenue

Sources: Salesforce Q2 FY27 Earnings Release — Company Website, Salesforce Q2 FY27 Form 10-Q — SEC Filing

Key Operating Metrics¹: Core operating metrics relevant to revenue, sourced from website and/or SEC filings for Q, with status based on reported data.

Alibaba (NYSE: BABA) — Q1 FY2027 Post Earnings

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Post earnings note company quarterly analysis

Operations¹

Q1 2027
Q1 Revenue ↑ 8.6% YoY ¥268.95B
Segments
Alibaba E-commerce Group 71.9%
AI Cloud and Compute Services 16.9%
AI Labs and Applications 1.2%
All Others 10.0%

Key Earnings Driver

Freshippo and Taobao Instant Commerce AI Cloud and Compute Services revenue increased 45% year over year to RMB48.4 billion, driven primarily by public cloud revenue growth and increasing adoption of AI-related products. AI-related product revenue reached RMB12.4 billion. Alibaba E-commerce Group revenue increased 4% to RMB205.9B. Within Alibaba E-commerce Group, China Quick Commerce revenue increased 45% to RMB53.3 billion, primarily driven by Freshippo and Taobao Instant Commerce.

Key Operating Metrics²

METRIC

STATUS

Alibaba E–commerce Group↑ 4.0%

China Quick Commerce↑ 45.0%

Freshippo

🟢 Scaling

Taobao Instant Commerce

🟢 Scaling

AI Cloud and Compute Services↑ 45.0%

Public Cloud

AI-related products

Key Financial Metrics

Gross Margin 38.25% -6.65 pp YoY
Backlog / Revenue N/A
CapEx Intensity 25.16% 0.25x Revenue

Sources: Alibaba Q1 FY2027 Earnings Release — SEC Filing, Alibaba Q1 FY2027 Earnings Call Transcript — ROIC.ai

Operations¹: Total revenue is after inter-segment elimination. Division revenue percentages are before inter-segment elimination. Division names changed beginning Q1 2027 following Alibaba’s restructuring of its operations.

Key Operating Metrics²: Core operating metrics relevant to revenue, sourced from website and/or SEC filings for Q, with status based on reported data.

Alibaba (NYSE: BABA) — Q1 FY2027 Pre Earnings

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Pre earnings note company quarterly analysis

Operations¹

Q4 2026
Q4 Revenue ↑ 2.9% YoY ¥243.38B
Segments
China E-commerce Group 46.2%
International Digital Commerce Group 13.4%
Cloud Intelligence Group 15.7%
All Others 24.7%

Key Earnings Driver

Public Cloud and AI-related Products China E-commerce Group revenue increased 6% to RMB122.2 billion. International Digital Commerce Group revenue increased 6% to RMB35.4 billion. Cloud Intelligence Group revenue increased 38% year over year to RMB41.6 billion. Within Cloud Intelligence Group, external cloud revenue grew 40%. The company attributed external cloud growth primarily to public cloud revenue growth and increasing adoption of AI-related products.

Key Operating Metrics²

METRIC

STATUS

China E–commerce Group↑ 6.0%

International Digital Commerce Group↑ 6.0%

Cloud Intelligence Group↑ 38.0%

Public Cloud

🟢 Scaling

AI-related products

🟢 Scaling

Key Financial Metrics

Gross Margin 34.51% -3.9 pp YoY
Backlog / Revenue N/A
CapEx Intensity 11.05% 0.11x Revenue

Sources: Alibaba FY2026 Annual Results — SEC Filing

Operations¹: Total revenue is after inter-segment elimination. Division revenue percentages are before inter-segment elimination.

Key Operating Metrics²: Core operating metrics relevant to revenue, sourced from website and/or SEC filings for Q, with status based on reported data.