FINANCE NOTE

Salesforce (NYSE: CRM) — Q2 FY2027 Post Earnings

Operations

As of August 27, 2026
Q2 Revenue ↑ 11% YoY $11.3B
Divisions
Subscription and support 95.4%
Professional services and other 4.6%

Key Earnings Driver

Data 360, Headless Platform, and Other Subscription and support revenue increased 11.7% year over year to $10.820B. Within Subscription and support, Agentforce Apps revenue increased 7.7% to $7.193B, Data 360, Headless Platform, and Other revenue increased 20.3% to $3.618B, and Hedging gains was $9M. Professional services and other declined 4% to $525M. Management cited strong momentum in Agentforce Apps and Data 360, bolstered by the acquisition of Informatica.

Key Operating Metrics¹

METRIC

STATUS

Subscription and support↑ 11.7%

Agentforce Apps↑ 7.7%

Data 360, Headless Platform, and Other↑ 20.3%

🟢 Scaling

Key Financial Metrics

Gross Margin 76.65% -1.4 pp YoY
Backlog / Revenue 295.3% 2.95x Qtr Rev
CapEx Intensity 1.51% 0.01x Revenue

Key Operating Metrics¹: Core operating metrics relevant to revenue, sourced from Salesforce website and/or SEC filings for Q2, with status based on reported data.