Operations
As of September 7, 2026
Q1 Revenue
↑ 30.2% YoY
$211M
Divisions
Subscription
92.5%
Professional services and other
7.5%
Key Earnings Driver: BrazeAI Decisioning Studio
Subscription revenue was $195.2M, driven by strong demand for its AI-powered customer engagement platform. Within the customer engagement platform, BrazeAI Decisioning Studio contributed $5.7M, up 26.7% organically. Management said the company had successfully accelerated the hiring and ramp of its forward deployed delivery personnel, which has enabled the company to accelerate the pace and timing of decisioning studio start dates. Professional services and other revenue was $15.8M.
Key Operating Metrics¹
METRIC
STATUS
Subscription
Customer engagement platform
BrazeAI Decisioning Studio
🟢 Scaling
Product Mix
AI decisioning
cross-channel messaging
customer engagement platform
data platforms
journey orchestration
Key Financial Metrics
Gross Margin
65.70%
-2.9 pp YoY
Backlog / Rev.
511.5%
5.11x Qtr Rev
CapEx Intensity
0.63%
0.00x Revenue
Key Operating Metrics¹: Core operating metrics relevant to revenue, sourced from Braze website and/or SEC filings for Q1, with status based on reported data.